I am an uber Drive who had a back ground check approved by you i then switched city for...

GetHuman-myhoopd's customer service issue with Checkr from February 2019

2 views
 | 
209 similar
 | 
0 following
Help with my Checkr issue
First: share to improve GetHuman-myhoopd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-myhoopd's next move: go to the Checkr help center.
Checkr doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-myhoopd will want to follow the link below to head to their help center. We will check on GetHuman-myhoopd later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-myhoopd may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-myhoopd's own words
I am an uber Drive who had a back ground check approved by you i then switched city for a week and uber submitted me for a back ground check for that city. I was gone back to my home city before the check was completed. Home city Cincinnati visited Atlanta. I was then told i had to do a back ground check for Cincinnati again and supposedly they submitted a request for cincinnati i get a notice on my uber app. that checkr has suspended my check. The name listed is Varry Davis instead of Larry Davis which is my name. ********* ss. I need to be cleared for cincinnati not Atlanta and i have no idea why check was suspended
GetHuman-myhoopd did not yet indicate what Checkr should do to make this right.
I have an issue with Checkr too
How GetHuman-myhoopd fixed the problem
We are waiting for GetHuman-myhoopd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Checkr's attention and get better help faster. Tap below to get started.
Having Checkr issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-myhoopd fixes it.
This email address isn't valid

Checkr

Customer service issue
Reported by GetHuman-myhoopd
Feb 7th, 2019 - 3 mons ago
I have an issue with Checkr too
Not resolved
Seen by 2 customers so far
Similar issue to 209 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-myhoopd started working on this issue
Feb 7th 1:43pm