I got a background check with lyft and Uber with the same email and phone number and C...

GetHuman1524712's customer service issue with Checkr from November 2018

7 views | 117 similar | 0 following
Help with my Checkr issue
GetHuman1524712's next move: try the Checkr help center.
Checkr doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1524712 will want to follow the link below to head to their help center. We will check on GetHuman1524712 later to make sure it's all set or try to help escalate.
The issue in GetHuman1524712's own words
I got a background check with lyft and Uber with the same email and phone number and Checkr has finished Uber. Now the computer got my Lyft background check mixed up because it has the same email & phone number as my Uber info and when I recieved my update email from lyft to log into Checkr I logged in and at the top it said my background check was complete but at the top it said Uber. So plea... ... I got a background check with lyft and Uber with the same email and phone number and Checkr has finished Uber. Now the computer got my Lyft background check mixed up because it has the same email & phone number as my Uber info and when I recieved my update email from lyft to log into Checkr I logged in and at the top it said my background check was complete but at the top it said Uber. So please figure out what happened to my Lyft background check
Two companies ordered background checks with the same email, but only finished one.
Please finish’s my lyft background check.
New, will review after the situation gets fixed
Talked to lyft they are waiting on Checkr.
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Checkr

Uber & Lyft
Customer service issue
Reported by GetHuman1524712
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 117 others
0 customers following this
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Timeline

GetHuman1524712 started working on this issue
Nov 8th, 2018 6:02pm
GetHuman1524712 indicated the issue is not fixed yet.
Nov 9th, 2018 8:21pm
GetHuman1524712 indicated the issue is not fixed yet.
Nov 9th, 2018 8:31pm

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