I went to rallys last night after a Holloween party. The whole crew was very rude and d...

GetHuman-msallens's customer service issue with Checkers from October 2018

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The issue in GetHuman-msallens's own words
I went to rallys last night after a Holloween party. The whole crew was very rude and disrespectful no kind of customer service skills at all. Yelling@me for them having my order wrong. Also, they were yelling vulgars out the window and i had my four daughters in the car twins *, *yr old, *year old daughters. However, im expecting a child as well and I really wanted my rally fries but they were cold. Also, my one year old wanted icecream, youngman was attempting to hand me a whole ice cream cone and i asked for it in a cup and he was gonna give it to me for free but tells me i had to pay him for the other burger he didn't put on my tab to begin with. So I asked if I could have a reciept and young lady states we have one register that works and the reciept machine is broken and no longer work. I states also, I have four daughters and I would like all of them to have icecream. I also was upset but i didn't say amything out of line because I was showing my children how to act accordingly. My friend was so upset how they were treating me and they were cursing back and forth.*I spent **.** to be exact to be very unsatisfied woth my food and service and my children were so upset they didn't eat their food either. **nd and Broadway was very rude at *:**pm whole crew seem like they were all young adolescents. No home training nor customer service skills or training and they were saying there were no manager there and they all were managers without name tags . store floor was very messy and hazordous to work on. I wanted my money back and they wouldn't give it back telling me I need to call corporate and get them shut down as my friend said. They also was only giving and taking ordes out of one window and not taking walk-up oders or anything. Just workind out of one window.

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Customer service issue
Reported by GetHuman-msallens
Oct 28th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman-msallens started working on this issue
Oct 28th, 2018 2:40pm

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