GetHuman-gplisa's customer service issue with Cheaptickets.com from April 2020
Help with my Cheaptickets.com issue
The issue in GetHuman-gplisa's own words
I bought a flight with cheap tickets. They took my money and never purchased the tickets. This is NOT due to Corona virus. The day before my flight to Hawaii, I got an email from cheap tickets stating it was never ticketed. I was on hold for * hours trying to get it resolved. I was told they were refunding my money within * business days. It's been ** and no money. Now I can't get thru to talk to anyone. Meanwhile, I can't rebook with anyone else because I need the money back. Fares have gone up by double. I'm furious. And I want my money now.*UPDATE** I finally got my full refund April **
GetHuman-gplisa did not yet indicate what Cheaptickets.com should do to make this right.
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How GetHuman-gplisa fixed the problem
I got freaked out because they gave me two refunds. I got the small one right away. But I finally got the full amount today April ** th. I'm grateful I got the amount back. I'm pissed they fucked up my travel plans that didn't have anything to do with covid**. But I got my money back and that's the most important thing. They said * business days but it took a few more. Ok. They are forgiven. I will use them when all this ******** is over.
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