Update. Finally got my refund on April **

GetHuman-gplisa's customer service issue with Cheaptickets.com from April 2020

Help with my Cheaptickets.com issue
The issue in GetHuman-gplisa's own words
I bought a flight with cheap tickets. They took my money and never purchased the tickets. This is NOT due to Corona virus. The day before my flight to Hawaii, I got an email from cheap tickets stating it was never ticketed. I was on hold for * hours trying to get it resolved. I was told they were refunding my money within * business days. It's been ** and no money. Now I can't get thru to talk to anyone. Meanwhile, I can't rebook with anyone else because I need the money back. Fares have gone up by double. I'm furious. And I want my money now.*UPDATE** I finally got my full refund April **

GetHuman-gplisa did not yet indicate what Cheaptickets.com should do to make this right.

How GetHuman-gplisa fixed the problem
I got freaked out because they gave me two refunds. I got the small one right away. But I finally got the full amount today April ** th. I'm grateful I got the amount back. I'm pissed they fucked up my travel plans that didn't have anything to do with covid**. But I got my money back and that's the most important thing. They said * business days but it took a few more. Ok. They are forgiven. I will use them when all this ******** is over.
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Cheaptickets.com

Customer service issue
Reported by GetHuman-gplisa
Apr 12th, 2020 - 6 months ago
Fixed
GetHuman-gplisa shared how to fix
Seen by 12 customers so far
Similar issue to 29 others
0 customers following this
Items needed
Name on the account
Order number
Email address on the account
Date of birth

Timeline

GetHuman-gplisa started working on this issue
Apr 12th 4:58pm
GetHuman-gplisa shared this issue with friends on Facebook
Apr 12th 4:58pm
GetHuman-gplisa indicated the issue is not fixed yet.
Apr 14th 4:13am
GetHuman-gplisa indicated the issue is not fixed yet.
Apr 16th 4:19am
GetHuman-gplisa confirmed the issue is fixed. Hooray!
Apr 17th 3:18am