When I purchase my * flight tickets to Miami the app didn’t show me no warning about th...

GetHuman-connyva's Baggage problem issue with CheapTickets from October 2019

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The issue in GetHuman-connyva's own words
When I purchase my * flight tickets to Miami the app didn’t show me no warning about the cost of the baggage (actually didn’t show information about it at all) and the cost of the tickets were similar as in another company (American Airlines) were the baggage information appeared in detail and included one carry on bag and *st checked bag with no cost. On Saturday I entered my reserve code into the app of latam and appeared that any of my tickets has *st checked bag and if I want to I have to pay an additional cost for it. I always use CheapTickets for all my travels since **** and this is the first time that I have this kind of trouble, I supposed that I could trust in your service because it was always reliable and clear and now just because the app didn’t show the information at the time of my purchase I have been economically affected

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CheapTickets

Baggage problem issue
Reported by GetHuman-connyva
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 229 others
0 customers following this

Timeline

GetHuman-connyva started working on this issue
Oct 21st, 2019 8:19pm
GetHuman-connyva indicated the issue is not fixed yet.
Oct 22nd, 2019 12:27am
GetHuman-connyva indicated the issue is not fixed yet.
Oct 24th, 2019 8:28pm

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