I booked a flight, paid for the flight and when I received the itinerary and it was NOT...

GetHuman-tracyrob's customer service issue with CheapTickets from June 2018

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The issue in GetHuman-tracyrob's own words
I booked a flight, paid for the flight and when I received the itinerary and it was NOT what I had paid for. I called, Cheap Tickets and had it fixed.. thought GREAT! BUT.. I went to the airport and it was not the right one.. they messed up! So I called and they said they never did this?? they said that the airline did and although my ticket says they CAN refund, they didn't. I will never use this site and I will continue to ensure no one else does! I am a blogger for work and I will make sure that everyone knows that $*** is more important than a customer being happy! They offered a voucher, hmm no! I did not pay with the voucher and my daughters graduation is ONE day and thanks to them I missed it. I promise until I get my money back, I will continue to post this.
GetHuman-tracyrob did not yet indicate what CheapTickets should do to make this right.
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How GetHuman-tracyrob fixed the problem
They reimbursed me
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CheapTickets

Customer service issue
Reported by GetHuman-tracyrob
Jun 9th, 2018 - a yr ago
I have an issue with CheapTickets too
Fixed
Seen by 6 customers so far
Similar issue to 21 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-tracyrob started working on this issue
Jun 9th, 2018 2:11am
GetHuman-tracyrob indicated the issue is not fixed yet.
Jun 9th, 2018 2:11am
GetHuman-tracyrob confirmed the issue is fixed. Hooray!
Jun 9th, 2018 4:13am
GetHuman-tracyrob confirmed the issue is fixed. Hooray!
Jun 13th, 2018 4:36am