I booked a flight, paid for the flight and when I received the itinerary and it was NOT...
GetHuman-tracyrob's customer service issue with CheapTickets from June 2018
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The issue in GetHuman-tracyrob's own words
I booked a flight, paid for the flight and when I received the itinerary and it was NOT what I had paid for. I called, Cheap Tickets and had it fixed.. thought GREAT! BUT.. I went to the airport and it was not the right one.. they messed up! So I called and they said they never did this?? they said that the airline did and although my ticket says they CAN refund, they didn't. I will never use this site and I will continue to ensure no one else does! I am a blogger for work and I will make sure that everyone knows that $*** is more important than a customer being happy! They offered a voucher, hmm no! I did not pay with the voucher and my daughters graduation is ONE day and thanks to them I missed it. I promise until I get my money back, I will continue to post this.
GetHuman-tracyrob did not yet indicate what CheapTickets should do to make this right.
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They reimbursed me
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