My grandparents flight was cancelled in Morelia Mexico. They told them that the flight...

GetHuman5436935's customer service issue with CheapOair from November 2020

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The issue in GetHuman5436935's own words
My grandparents flight was cancelled in Morelia Mexico. They told them that the flight was at ** when in reality it was at *pm. We need a refund or be able to change the date. This is not my grandparents fault at all they were there * hours before lo check in. The ladies there were super rude as well telling them they had gotten the cheapest flight for them so they couldn’t do anything. It wasn’t because it was the cheapest flight it was because it was one with only one stop for them. Because they are older and don’t know English so it’s more convenient for them. Please call me back the booking number was ********

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Customer service issue
Reported by GetHuman5436935
Nov 5th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2487 others
0 customers following this