Hello, my name is Nhatalia Ocampo, I purchased a flight to VCP Brazil from FLL Florida...

GetHuman5317846's Change Booking issue with CheapOair from September 2020

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The issue in GetHuman5317846's own words
Hello, my name is Nhatalia Ocampo, I purchased a flight to VCP Brazil from FLL Florida, on February. My flight was supposed to be in April but because of Covid, I wasn’t able to fly. I called customer service today to try to use my credit and wasn’t able to because the airline Azul which was the airline i was going to fly in April was completely booked for December **. I was told there was nothing to do not even an extension on my flight and can only use it till February **,****. I can’t fly during those times and would just like a couple more months of extension please. I called the airline Azul directly and was told that from their part they will extend it but because I purchased my flight directly from cheapoair I would have to talk directly to you guys. If there is anything you guys can do for me I would greatly appreciate it. I’m a nursing student and would just want a little bit more time to use vacation dates to use this credit. If not directly to Brazil can I use this credit for any other destination?

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CheapOair

Change Booking issue
Reported by GetHuman5317846
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 2430 others
0 customers following this

Timeline

GetHuman5317846 started working on this issue
Sep 30th, 2020 6:26pm