A request was sent to cancel a flight that my family and I was going to take to Califor...

GetHuman-dsilaven's customer service issue with CheapOair from May 2020

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The issue in GetHuman-dsilaven's own words
A request was sent to cancel a flight that my family and I was going to take to California for my sons wedding that was also cancelled due to the Corona Virus. I am being told that I will not receive a refund and my credit card was charged an additional $***.**. I believe that this is unacceptable since I had no control over what has occurred. Also other family members on different flights have had their flights cancelled and complete refunds issued to them. I look forward to hearing from someone in the next few days.
First I want my ***.** that was charged to me after the cancellation returned to me as this is a fraudulent charge since I didn't not authorize it. Next I would like to get either a refund or credit for the flight that was cancelled. And last some type of compensation for the interest I am paying on the fraudulent charge to my credit card and for the hassle of trying to resolve this problem.
First and probably my last time using this company.
I have made multiple attempts through phone and e-mail to contact them with no resolve.
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How Do I Change My Flight Date with Cheapoair?How Do I Change My Flight on Cheapoair?
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CheapOair

Airline
Customer service issue
Reported by GetHuman-dsilaven
May 24th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 3391 others
0 customers following this

Timeline

GetHuman-dsilaven started working on this issue
May 24th, 2020 12:48pm
GetHuman-dsilaven indicated the issue is not fixed yet.
May 24th, 2020 9:30pm
GetHuman-dsilaven indicated the issue is not fixed yet.
May 26th, 2020 7:12am
GetHuman-dsilaven indicated the issue is not fixed yet.
May 30th, 2020 9:06am
GetHuman-dsilaven indicated the issue is not fixed yet.
May 30th, 2020 9:06am
GetHuman-dsilaven indicated the issue is not fixed yet.
May 30th, 2020 9:14am
GetHuman-dsilaven indicated the issue is not fixed yet.
May 30th, 2020 3:32pm
GetHuman-dsilaven indicated the issue is not fixed yet.
May 31st, 2020 4:19pm
GetHuman-dsilaven indicated the issue is not fixed yet.
Jun 11th, 2020 12:46am

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