We had Chaina Eastern flight on **th Jan from JFK to Bangkok with * hr layover at Shang...

GetHuman4370469's Change Booking issue with CheapOair from February 2020

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The issue in GetHuman4370469's own words
We had Chaina Eastern flight on **th Jan from JFK to Bangkok with * hr layover at Shanghai. The situation was not that bad with corona virus at Shanghai at that time. We are in Kolkata India since **th Feb. Our return flight is on *th March from Bangkok to JFK with about ** hrs lay over at Shanghai.*We are both elderly person and my wife has respiratory problem. We can not risk our life by taking flight via Shanghai.*Since we came to Kolkata I am calling almost every day your customer services, Scheduling dept, cancellation dept to help us with our return flight from Kolkata to JFK. Most of the time I am on phone for long time to get a response from the other end. These are long distance calls and I am paying for nothing as you are not conforming that we can have a flight from Kolkata.*I gave you my Kolkata ph no (*** *** **** **** (land), *** ** ********** (cell). Please call or email me conforming our return flight from Kolkata.*Thank You*Sudhendu Dasgupta*Fw: Ref. Your CheapOAir, booking* ********

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CheapOair

Change Booking issue
Reported by GetHuman4370469
Feb 18th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 564 others
0 customers following this

Timeline

GetHuman4370469 started working on this issue
Feb 18th 12:00am