The Managing Director,*Cheapoair Ltd.**Dear Sir*Madam,*Re: Request for a refund on your...

GetHuman-johnckit's customer service issue with CheapOair from July 2018

7 views | 152 similar | 0 following
Help with my CheapOair issue
Next: our robot will wait on hold for GetHuman-johnckit to get a CheapOair rep on the line!
Always use the GetHuman Phone to call CheapOair. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-johnckit may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-johnckit's own words
The Managing Director,*Cheapoair Ltd.**Dear Sir*Madam,*Re: Request for a refund on your double charged fees done on a single round trip transaction.*Notwithstanding the fact that I had given your company an excellent rating on your international survey and vouched to recommend it to others,*I am not pleased with the manner your salesman Mr. Benedict at ext. ***** and your company's policy, chose to double charge me on service and agency fees on a single transaction.*On July **th ****, I booked a roundtrip flight from POS to SFO. Your agent Benedict recommended that the flight be booked as two (*) transactions -Booking ********* and ********* resp.*I had no problem with this, except that (*) Double service fees were charged (*) Double agency fees were charged.*You have a "Fare Compare" policy and your sales representative and company's policies ought not to take advantage of Senior Citizens by charging double fees on a single transaction.*This is a single roundtrip from POS to SFO* Why split it up so as to unscrupulously charge double fees??*In the circumstance, I am therefore requesting that you refund back one set of sales and agency fees. I look forward to an early positive response in this matter.*Yours disappointed,*John.

GetHuman-johnckit did not yet indicate what CheapOair should do to make this right.

How GetHuman-johnckit fixed the problem

We are waiting for GetHuman-johnckit to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common CheapOair customer problems.
How Do I Change My Flight Date with Cheapoair?How Do I Change My Flight on Cheapoair?
Do you have a customer issue as well?
We can help you get CheapOair's attention and get better help faster. Tap below to get started.
Having CheapOair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-johnckit fixes it.
This email address isn't valid

CheapOair

Customer service issue
Reported by GetHuman-johnckit
Jul 17th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 152 others
0 customers following this

Timeline

GetHuman-johnckit started working on this issue
Jul 17th, 2018 7:33pm
GetHuman-johnckit shared this issue with others over email
Jul 17th, 2018 7:39pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians