What is the solution? I'm not aware of any contact made since I detailed the problem.
GetHuman942839's customer service issue with Chattem from August 2018
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Complain about the short pump in the large size of the product. The pump tubing is the same size as the small lotion container. So you don't get a quarter of the lotion pumped out. ... I purchased the Gold Bond, diabetics relief in the **.* oz, **%more size. The last inchnof product does not come out of the container. Since my husband is pleased with the product I bought the **oz size. I just went to share*pour the remaining lotion into the larger one I found the plastic pump tubing was the same size as the **.* oz one. So now even more lotion will be left in the container. I understand it saves the company money but it forces you to buy the product again with a substantial amount remaining in the container. That does not seem to be a fair business practice.
It make a person not want to purchase the product again.
Most annoying complaint procedure ever. I should be compensated with a free coupon for everything,ie: misleading packaging and horrible customer service.
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