i received an alert from chase on my email regarding a charge on credit card --****. I...

GetHuman5726779's customer service issue with Chase from February 2021

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The issue in GetHuman5726779's own words
i received an alert from chase on my email regarding a charge on credit card --****. I recognized the charge, but was not able to confirm. After spending at least an hour on my cellphone (***-***-****) and computer screen, I have been unable to reach anyone. A big part of the problem is getting a code to verify my sign-in. When I leave the chase screen to access my e-mail, I can't get back into Chase (can't verify).* Help!!!

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Chase

Customer service issue
Reported by GetHuman5726779
Feb 5th, 2021 - 6 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 3325 others
0 customers following this

Timeline

GetHuman5726779 started working on this issue
Feb 5th 10:00pm