I just need help getting into my mobile app. I don't know the account or debit card number

GetHuman5570782's customer service issue with Chase from December 2020

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The issue in GetHuman5570782's own words
The problem: I just need help getting into my mobile app. I don't know the account or debit card number

GetHuman5570782 did not yet indicate what Chase should do to make this right.

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Chase

Customer service issue
Reported by GetHuman5570782
Dec 20th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3238 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5570782 started working on this issue
Dec 20th, 2020 7:14am