GetHuman4593430's customer service issue with Chase from May 2020

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The issue in GetHuman4593430's own words
I HAVE POSTED THIS ALL OVER THE INTERNET AND COMPLAINT SITES WHEREVER I COULD.*I have an emergency. My debit card number is: ****************. My name is Michael T Pines. My email is *****@***.com. My phone is ***-***-****. I need medication and need to reach someone immediately. Preferably a supervisor. There must be somone in charge even though it is Memorial Day weekend and there is limited contact because of the virus. But there must be someone in charge for emergencies. My account was closed becuase I had a negative balance of $***. Which is fine. I don't want to bank with a bank that won't give a customer time to cover a negative balance. I am homeless and living in a shelter but am a lawyer. I called to get the money from the deposited check released but they told me the check was no good. This is ridiculous. It is a reputable charity and credit union and the check is perfectly good. Of course the negaive balance can be deducted. validity of the check that was deposited can be easily checked with the head of the charity or the credit union it came from. I need emergency access to the funds. I have called many different Chase numbers. At first it's ** hour customer service line answered. I called * times and explained the situation and to please get me in touch with whoever was in charge of emergencies. I was switched to a department that was closed and got a recording and a disconnect. I called every other number I could find for Chase and they all had recordings saying they were closed. I am in a homeless shelter in San Diego and need medication urgently so need access to the funds. I am a lawyer and called the banking regulators yesterday but there was nothing they could do on an emergency basis. I plan to pursue a complaint and file a lawsuit against Chase that will cost them a lot more than $****. PLEASE HAVE SOMEONE CONTACT ME RIGHT AWAY.

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Customer service issue
Reported by GetHuman4593430
May 24th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 4011 others
0 customers following this


GetHuman4593430 started working on this issue
May 24th, 2020 6:17am