I just saw a recurring charge on my December Credit Card of $**.** from Stamps.com. I...

GetHuman-bobbycoz's Dispute a Charge issue with Chase from December 2019

Help with my Chase issue
First: share to improve GetHuman-bobbycoz's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bobbycoz may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-bobbycoz's own words
I just saw a recurring charge on my December Credit Card of $**.** from Stamps.com. I never ordered anything from Stamps.com or received anything from this. I remember browsing their site some time in November to see if I could purchase regular stamps on their website and there was no option to do so. That's it. If they asked me any personal information to allow me to browse their site I never signed knowingly signed up for anything. As far as I'm concerned this is a scam and I can't believe the USPS of all businesses would do this.**I would like this charge removed from my account. I just found out on their site that I can't call their customer service department until Monday because they are open Monday to Friday only. **I am very upset about this and feel taken advantage of.**Sincerely,**Robert Cosman**Credit Card ending in ****

GetHuman-bobbycoz did not yet indicate what Chase should do to make this right.

How GetHuman-bobbycoz fixed the problem

We are waiting for GetHuman-bobbycoz to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chase's attention and get better help faster. Tap below to get started.
Having Chase issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chase

Dispute a Charge issue
Reported by GetHuman-bobbycoz
Dec 28th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2094 others
0 customers following this

Timeline

GetHuman-bobbycoz started working on this issue
Dec 28th, 2019 1:00am