I'm out of the country and got an emailtelling me that my payment was overdue, actually...

GetHuman-jesuscas's customer service issue with Chase from March 2019

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The issue in GetHuman-jesuscas's own words
I'm out of the country and got an emailtelling me that my payment was overdue, actually I did not make any purchase, I checked the account but cannot see the charge, just the amount that I owed with the late payment, I would like to know the shop that made the charges and request to eliminate the overduw charges, I even do not know if I can pay thru bank of America, I m in Venezuela since November ****
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Chase

Customer service issue
Reported by GetHuman-jesuscas
Mar 12th, 2019 - 5 mons ago
I have an issue with Chase too
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Last 4 digits of Social Security number
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GetHuman-jesuscas started working on this issue
Mar 12th 11:48pm