There are several things which make me fairly certain that there has been fraudulent us...
GetHuman-mdkobrin's customer service issue with Chase from February 2019
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The issue in GetHuman-mdkobrin's own words
There are several things which make me fairly certain that there has been fraudulent use of an account. Yesterday I spoke to a customer service agent. I asked if there was a way that I could either email a description of the problem or do it in a chat session, as I want all of the communication in writing. He told me that I could log into a chat session with security. I have been trying, with no success, to find out how to do this. I just spoke to another customer service representative who offered no help.
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