There are several things which make me fairly certain that there has been fraudulent us...

GetHuman-mdkobrin's customer service issue with Chase from February 2019

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The issue in GetHuman-mdkobrin's own words
There are several things which make me fairly certain that there has been fraudulent use of an account. Yesterday I spoke to a customer service agent. I asked if there was a way that I could either email a description of the problem or do it in a chat session, as I want all of the communication in writing. He told me that I could log into a chat session with security. I have been trying, with no success, to find out how to do this. I just spoke to another customer service representative who offered no help.
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Chase

Customer service issue
Reported by GetHuman-mdkobrin
Feb 7th, 2019 - 3 mons ago
I have an issue with Chase too
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Seen by 2 customers so far
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GetHuman-mdkobrin started working on this issue
Feb 7th 10:06pm