Hi. My husband and I's home mortgage loan is through chase. Our bill is currently auto...

GetHuman1922989's customer service issue with Chase from January 2019

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The issue in GetHuman1922989's own words
Hi. My husband and I's home mortgage loan is through chase. Our bill is currently automatic and usually comes out towards the end*beginning of each month, but this month nothing has come out! My husband is concerned about this and so am I! I tried calling customer service but don't know our account number or anything because everything is set up automatic atm, so I am unable to get through to speak to a person because I'm unable to provide that information since I don't know it.
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Customer service issue
Reported by GetHuman1922989
Jan 8th, 2019 - a mon ago
I have an issue with Chase too
Not resolved
Seen by 3 customers so far
Similar issue to 2812 others
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GetHuman1922989 started working on this issue
Jan 8th 4:06pm