I have been trying to reach a customer service rep for an hour...I have called several...
GetHuman1692132's customer service issue with Chase from December 2018
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The issue in GetHuman1692132's own words
I have been trying to reach a customer service rep for an hour...I have called several times and after several minutes on hold, the automated voice gives another number to call and hangs up...I called the other number and the same thing happened. Yesterday, I tried to book a cruise and pay for two separate rooms and the wedding service...the first two went through, but the third charge was denied...I called Chase and was told that my account has a **** limit for daily purchases, so it automatically kicked it out and flagged my account for potential fraud...I immediately spoke with Chase and the gentleman raised the limit so that I could book the wedding. I checked my account today and one of the cruise charges was not there. I have been trying to reach Chase to see what may have occurred, but I cannot reach anyone...
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