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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman1688645's own words
My card was stolen around * weeks ago so I went to my bank to open a new checking account (****) and close the other one so no fraud charges could be made. The bank teller told me my old account ending in **** would disappear on its own in a few days. I got my new card in the mail, ****, activated and double checked it was active, yet it declined on a $* purchase when I have $*** in my open checking account ending in ****. I need the **** checking account closed immediately and the **** account to be connected to my new debit card ending in ****.
GetHuman1688645 did not yet indicate what Chase should do to make this right.
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