Hi, I have a problem with inefficient fund fee. I did not know that my checking account...

GetHuman-yjo's customer service issue with Chase from November 2018

2098 similar
0 following
Help with my Chase issue
Next: our robot will wait on hold for GetHuman-yjo to get a Chase rep on the line!
Always use the GetHuman Phone tocall Chase. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-yjo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-yjo may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-yjo's own words
Hi, I have a problem with inefficient fund fee. I did not know that my checking account has low amount of money, so I paid inefficient fund fee three times..I am a student, so this amount of fine is horrible. Also, when I make account, employee did not tell me about inefficient fund fee, so I had no idea about it. I only use chase bank since I make the bank account. Please help me..Moreover, even though I am a student, they took $* as a account fee. Could you fix it?
GetHuman-yjo did not yet indicate what Chase should do to make this right.
I have an issue with Chase too
How GetHuman-yjo fixed the problem
We are waiting for GetHuman-yjo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chase's attention and get better help faster. Tap below to get started.
Having Chase issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-yjo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-yjo
Nov 28th, 2018 - 9 mons ago
I have an issue with Chase too
Not resolved
Seen by 2 customers so far
Similar issue to 2098 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-yjo started working on this issue
Nov 28th, 2018 12:46pm