Hi, I have a problem with inefficient fund fee. I did not know that my checking account...

GetHuman-yjo's customer service issue with Chase from November 2018

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The issue in GetHuman-yjo's own words
Hi, I have a problem with inefficient fund fee. I did not know that my checking account has low amount of money, so I paid inefficient fund fee three times..I am a student, so this amount of fine is horrible. Also, when I make account, employee did not tell me about inefficient fund fee, so I had no idea about it. I only use chase bank since I make the bank account. Please help me..Moreover, even though I am a student, they took $* as a account fee. Could you fix it?
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Chase

Customer service issue
Reported by GetHuman-yjo
Nov 28th, 2018 - 9 mons ago
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GetHuman-yjo started working on this issue
Nov 28th, 2018 12:46pm