You won't let me sign into my Chase checking account! who the heck do you think you are...

GetHuman-marinaba's customer service issue with Chase from August 2018

Help with my Chase issue
The issue in GetHuman-marinaba's own words
You won't let me sign into my Chase checking account! who the heck do you think you are? i am overseas & found out major water damage in my LA house...Insurance finally made payment by Zelle...I then had to pay contractor Mike Bull the payments to get it fixed...you then block me from accessing my account & only accept calls? i am not paying an international call just to check my bills! let me access my account or i will be suing you immediately! you have no right! & you did not even send me an email to inform me! & what kind of major company does not allow email for customer service to clients? ridiculous! i can't even send an email from my account to inform you of how much you are ******** up my LIFE!!! get me access NOW....that is stupid security you blocked me because i paid a lot of bills? totally unprofessional & inconsiderate for traveling clients! Melissa ODoherty* account *: ********** now let me log in please to make sure my house is not totally underwater & that the contractor is fixing the damage while i am overseas! & don't ever do this again! if i have a problem I will inform you!

GetHuman-marinaba did not yet indicate what Chase should do to make this right.

How GetHuman-marinaba fixed the problem
You just have to call them...no othet solution
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Chase

Customer service issue
Reported by GetHuman-marinaba
Aug 13th, 2018 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 904 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-marinaba started working on this issue
Aug 13th, 2018 3:35pm
GetHuman-marinaba indicated the issue is not fixed yet.
Aug 13th, 2018 4:56pm
GetHuman-marinaba confirmed the issue is fixed. Hooray!
Aug 13th, 2018 5:37pm

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