When Washington Mutual became Chase,Our loan was taken over. In **** we were given a ne...

GetHuman-tglooper's customer service issue with Chase from July 2018

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The issue in GetHuman-tglooper's own words
When Washington Mutual became Chase,Our loan was taken over. In **** we were given a new loan called H.E.M.P. to help us keep our loan, than we were handled by Select Portfolio.I.m now trying to refi. was told my home that was Manufactured in ****, that i converted to stick built and have engineer report. ***** Mae will not pass.I'm ** on SSI and need to refi to keep home.County and state list me as single family home.and Appraisal was $*** ,*** more than my pay off.can you help.
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Chase

Customer service issue
Reported by GetHuman-tglooper
Jul 25th, 2018 - 10 mons ago
I have an issue with Chase too
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Seen by 5 customers so far
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Timeline
GetHuman-tglooper started working on this issue
Jul 25th, 2018 8:58pm
GetHuman-tglooper shared this issue with your circles on Google+
Jul 25th, 2018 8:59pm
GetHuman-tglooper indicated the issue is not fixed yet.
Jul 25th, 2018 10:28pm
GetHuman-tglooper indicated the issue is not fixed yet.
Jul 26th, 2018 2:26am
GetHuman-tglooper indicated the issue is not fixed yet.
Jul 26th, 2018 9:59pm
GetHuman-tglooper indicated the issue is not fixed yet.
Jul 30th, 2018 5:30pm