I changed m y pin number. My card is not working at the Atm. I forgot my pin

GetHuman737888's customer service issue with Chase from June 2018

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The issue and preferred resolution, in GetHuman737888's own words:
The problem I ran into: I changed m y pin number. My card is not working at the Atm. I forgot my pin
I trust that Chase will make this right and come up with a resolution that is fair.
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Chase

Customer service issue
Reported by GetHuman737888
Jun 1st, 2018 - 2 mons ago
I have an issue with Chase too
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman737888 started working on this issue
Jun 1st 11:20am