Hello, I was charge for my sprint payment and I had enough funds on it but I was still...

GetHuman718917's customer service issue with Chase from May 2018

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Hello, I was charge for my sprint payment and I had enough funds on it but I was still charge the fee for it. Every time I used my card I always have money for it. If not I make sure it's payed before *pm. I am aware of that but I also done previous purchases and they would come off right away. Now I'm getting charge for them on the same night which caused the fee to be charge , It's like If I'm getting charged twice when the money would be taken out right away and I would see it.I had called before because I had the same issue and they fixed it.But why does this keep happening??
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Chase

Customer service issue
Reported by GetHuman718917
May 25th, 2018 - 6 mons ago
I have an issue with Chase too
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Seen by 3 customers so far
Similar issue to 652 others
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Timeline
GetHuman718917 started working on this issue
May 25th 7:56pm
GetHuman718917 confirmed the issue is fixed. Hooray!
May 25th 7:57pm