My debit card was stolen. Upon my first call, the system was down and I was told I had...

GetHuman345501's customer service issue with Chase from April 2018

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The issue in GetHuman345501's own words
My debit card was stolen. Upon my first call, the system was down and I was told I had to call back another time. I submitted a request for a new debit card online, and haven't heard back about the status. Or received my new card.
GetHuman345501 did not yet indicate what Chase should do to make this right.
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Chase

Customer service issue
Reported by GetHuman345501
Apr 26th, 2018 - 2y ago
I have an issue with Chase too
Not resolved
Seen by 4 customers so far
Similar issue to 25 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman345501 started working on this issue
Apr 26th, 2018 10:26pm