Two payments sent for same bill - Check online payment of credit card - Can’t see if on...

GetHuman-salishan's customer service issue with Chase from April 2018

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Help with my Chase issue
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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
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The issue and preferred resolution, in GetHuman-salishan's own words:
Check online payment of credit card ... Two payments sent for same bill
Can’t see if one payment was credited
Know if one payment was applied as future credit
Help with my Chase issue
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Chase

Chase online banking
Customer service issue
Reported by GetHuman-salishan
Apr 23rd, 2018 - 3 mons ago
I have an issue with Chase too
Not resolved
Seen by 3 customers so far
Similar issue to 667 others
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Timeline
GetHuman-salishan started working on this issue
Apr 23rd 1:27pm