I am selling my house of ** years. A ***le search revealed that a Great Western Bank fa...

GetHuman-kunczdee's customer service issue with Chase Home Finance from June 2018

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Help with my Chase Home Finance issue
Before contacting them, items GetHuman-kunczdee may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman-kunczdee's next move: have a Chase Home Finance rep call.
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The issue and preferred resolution, in GetHuman-kunczdee's own words:
I am selling my house of ** years. A ***le search revealed that a Great Western Bank failed to file * register a lien satisfaction after one of our many mortgage refinancing many years ago. Great Western is now defunct, and Chase bank has ***umed their liabilities. I was told to contact the Recoveries Department at Chase to resolve this matter. My Name is Dolores Kuncz and my son who is helping me with this is Timothy Kuncz ***-***-****. Your expeditious response would be greatly appreciated in that our closing is scheduled for ******.
I trust that Chase Home Finance will make this right and come up with a resolution that is fair.
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Chase Home Finance

Customer service issue
Reported by GetHuman-kunczdee
Jun 29th, 2018 - 2 mons ago
I have an issue with Chase Home Finance too
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Seen by 4 customers so far
Similar issue to 5 others
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Timeline
GetHuman-kunczdee started working on this issue
Jun 29th 4:01pm