The balance of my Amazon Chase card was taken out of my checking twice. I called custom...

GetHuman-perrysno's Dispute a Charge issue with Chase Credit Cards from June 2021

Help with my Chase Credit Cards issue
First: share to improve GetHuman-perrysno's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-perrysno may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-perrysno's own words
The balance of my Amazon Chase card was taken out of my checking twice. I called customer service and was told they would return the amount to my checking and it hasn’t been done. I also checked to make sure it wasn’t credited to my Amazon charge account.

GetHuman-perrysno did not yet indicate what Chase Credit Cards should do to make this right.

How GetHuman-perrysno fixed the problem

We are waiting for GetHuman-perrysno to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chase Credit Cards's attention and get better help faster. Tap below to get started.
Having Chase Credit Cards issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chase Credit Cards

Dispute a Charge issue
Reported by GetHuman-perrysno
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1373 others
0 customers following this

Timeline

GetHuman-perrysno started working on this issue
Jun 1st 9:53pm