Dear CS, I don’t know what happened to my bill I never got it in the mail. Now I see on...

GetHuman4794527's Dispute a Charge issue with Chase Credit Cards from May 2020

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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4794527's own words
Dear CS, I don’t know what happened to my bill I never got it in the mail. Now I see on line a **.** late fee. Can you please give me a one time forgiveness on this I don’t know what happened. I hope you can help me with this. I’m a senior and I get so confused with the on line billing. I need help. I did try to call but it seems I can’t speak to anyone now. Please advise. I will be happy to pay in full minus the fee. If you can please help me with this issue. Thank you Donna Genske

GetHuman4794527 did not yet indicate what Chase Credit Cards should do to make this right.

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Chase Credit Cards

Dispute a Charge issue
Reported by GetHuman4794527
May 8th, 2020 - 5 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1109 others
0 customers following this