Dear CS, I don’t know what happened to my bill I never got it in the mail. Now I see on...
GetHuman4794527's Dispute a Charge issue with Chase Credit Cards from May 2020
Help with my Chase Credit Cards issue
First: share to improve GetHuman4794527's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4794527 may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4794527's own words
Dear CS, I don’t know what happened to my bill I never got it in the mail. Now I see on line a **.** late fee. Can you please give me a one time forgiveness on this I don’t know what happened. I hope you can help me with this. I’m a senior and I get so confused with the on line billing. I need help. I did try to call but it seems I can’t speak to anyone now. Please advise. I will be happy to pay in full minus the fee. If you can please help me with this issue. Thank you Donna Genske
GetHuman4794527 did not yet indicate what Chase Credit Cards should do to make this right.
I have an issue with Chase Credit Cards too
How GetHuman4794527 fixed the problem
We are waiting for GetHuman4794527 to fix the problem and share the solution with the rest of us customers.
Please help with my Chase Credit Cards issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.