Hello, I received a promotional email today about earning an extra *% back on vacation...

GetHuman772958's customer service issue with Chase Credit Cards from June 2018

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The issue in GetHuman772958's own words
Hello, I received a promotional email today about earning an extra *% back on vacation purchases charged to my credit card ending in **** up to $****. I just charged $**** on my credit card last week for a vacation package. Can I please get the additional *% for that purchase? I have been a loyal customer for several years and would love to share the awesome benefits and customer service I have been provided.
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Chase Credit Cards

Customer service issue
Reported by GetHuman772958
Jun 11th, 2018 - 9 mons ago
I have an issue with Chase Credit Cards too
Not resolved
Seen by 6 customers so far
Similar issue to 137 others
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman772958 started working on this issue
Jun 11th, 2018 6:51pm