Called them directly and they resolved the issue very quickly for me!

GetHuman771701's customer service issue with Chase Credit Cards from June 2018

Help with my Chase Credit Cards issue
The issue in GetHuman771701's own words
Correct the mistake I made with them. ... I first made a mistake on verifying my account info. I had corrected it online and I just wanted to know when my payment is due? At first th* check was returned twice, as I put in the wrong info. I do not want to make a payment now, I just want to know what and when payment is do. I do not want the original payment sent to my bank institution until everything was corrected. Thank You for your time.
N*A
Telephone
Brand New Customer. I was hoping they would clarify my mistake and the did.
N*A
I have an issue with Chase Credit Cards too
How GetHuman771701 fixed the problem
I had called them directly. Thank You
Please help with my Chase Credit Cards issue
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Chase Credit Cards

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Customer service issue
Reported by GetHuman771701
Jun 11th, 2018 - 9 mons ago
I have an issue with Chase Credit Cards too
Fixed
Seen by 8 customers so far
Similar issue to 574 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman771701 started working on this issue
Jun 11th, 2018 3:07pm
GetHuman771701 shared this issue with others over email
Jun 11th, 2018 3:10pm
GetHuman771701 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 4:41pm
GetHuman771701 confirmed the issue is fixed. Hooray!
Jun 14th, 2018 4:13pm