I got a letter from Chase (attorney in Fact) and RMV renewal form however, when I input...

GetHuman-cecilese's customer service issue with Chase Auto Finance from February 2021

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Help with my Chase Auto Finance issue
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The issue in GetHuman-cecilese's own words
I got a letter from Chase (attorney in Fact) and RMV renewal form however, when I input my personal information (driver's license) I could not renew since JPMorgan owns my lease. Therefore, I need to know what steps I need to take -make to renew my registration.*Details: VIN *S*BNAN**K*******, Registration * *HJA** Trumbull Insurance, my fee $**.****Should I sign the back of the renewal application form and send to JPMorgan Chase at the Fort Worth address printed on the registration form or Should I go in person to the RMV take care of the transaction. Your letter did not provide any instructions or useful information.*Thanks*Cecile Selwyn

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Chase Auto Finance

Customer service issue
Reported by GetHuman-cecilese
Feb 4th, 2021 - 6 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 193 others
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GetHuman-cecilese started working on this issue
Feb 4th 7:38pm