I currently have a loan with Chase Auto Finance. *My car was ruined in an accident yest...

GetHuman1739288's customer service issue with Chase Auto Finance from December 2018

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GetHuman1739288's usage of the GetHuman Phone for this issue
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Name on account, VIN number, Date of birth, Make and model of vehicle, Email address on account, and Billing address
The issue in GetHuman1739288's own words
I currently have a loan with Chase Auto Finance. *My car was ruined in an accident yesterday.. when I get a new car, will I be able to put my old balance on my new loan and just continue with payments? My credit is good and I have never missed a payment.
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Chase Auto Finance

Customer service issue
Reported by GetHuman1739288
Dec 11th, 2018 - 9 mons ago
I have an issue with Chase Auto Finance too
Not resolved
Seen by 3 customers so far
Similar issue to 392 others
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Timeline
GetHuman1739288 started working on this issue
Dec 11th, 2018 9:08pm