Hi Chase Auto Finance- I had requested and received a lien release letter a month ago...

GetHuman-doylelj's customer service issue with Chase Auto Finance from July 2018

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Hi Chase Auto Finance- I had requested and received a lien release letter a month ago and turned it over to the Habitat for Humanity but they decided not to accept the vehicle. I am now *in contact with the St.Vincent De Paul Society to attempt to affectuate the same end. Can you once again send another lien release letter for the vehicle. Details are as follows:****** Jeep Grand Cheerokee Laredo*VIN: *JG*W****S**C*******Current Mileage ****,****Condition: Good**Bought on leae via Chase Auto Finance May **, *****Paid off in full January ******Please foward as soon as possible to address below: (same as when Jeep purchased)**Lawrence J. Doyle****-** **nd Avenue*Flushing, NY *******Thank you for your assistance. Should you have aaany questions, please contact me at ****-***-**** anytime.

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Chase Auto Finance

Customer service issue
Reported by GetHuman-doylelj
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 34 customers so far
Similar issue to 156 others
0 customers following this
Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address

Timeline

GetHuman-doylelj started working on this issue
Jul 9th, 2018 4:16am
GetHuman-doylelj indicated the issue is not fixed yet.
Jul 10th, 2018 6:21am