Hi Chase Auto Finance- I had requested and received a lien release letter a month ago...

GetHuman-doylelj's customer service issue with Chase Auto Finance from July 2018

7 views

156 similar

0 following

Help with my Chase Auto Finance issue

Did we steer you to the right help?

Waiting to see if GetHuman-doylelj got the right customer help using our suggestion.

The issue in GetHuman-doylelj's own words

Hi Chase Auto Finance- I had requested and received a lien release letter a month ago and turned it over to the Habitat for Humanity but they decided not to accept the vehicle. I am now *in contact with the St.Vincent De Paul Society to attempt to affectuate the same end. Can you once again send another lien release letter for the vehicle. Details are as follows:****** Jeep Grand Cheerokee Laredo*VIN: *JG*W****S**C*******Current Mileage ****,****Condition: Good**Bought on leae via Chase Auto Finance May **, *****Paid off in full January ******Please foward as soon as possible to address below: (same as when Jeep purchased)**Lawrence J. Doyle****-** **nd Avenue*Flushing, NY *******Thank you for your assistance. Should you have aaany questions, please contact me at ****-***-**** anytime.

GetHuman-doylelj did not yet indicate what Chase Auto Finance should do to make this right.

I have an issue with Chase Auto Finance too

How GetHuman-doylelj fixed the problem

We are waiting for GetHuman-doylelj to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

couldn't find correct place to do it on line - when trying to make an additional...I made an arrangement to pay ***.** on the **th of this month. Which they said wa...We are a rv and auto dealer****p and would like to join your dealer services.MY CAR BEEN HIT TWICE WITHIN * MONTHS, BY A DRUNK DRIVER, AN I GOT THE POLICE REP...I did not receive my quarterly statement and next * monthly billing statements in...I would like to get a payoff on my vehicle Need to make car payment and I don't have log-in info. So please call so I can ma...Inform them payment is on the way i NEED TO SEND A PAY OFF ON A CHASE AUTO FINANCE LOAN AND CAN NOT FIND THE CORREC...

Do you have a customer issue as well?

We can help you get Chase Auto Finance's attention and get better help faster. Tap below to get started.

Having Chase Auto Finance issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

Your email

This email address isn't valid

Follow this issue

See how GetHuman-doylelj fixes it.

Your email

This email address isn't valid

Chase Auto Finance

Customer service issue

Reported by GetHuman-doylelj

Jul 9th, 2018 - a yr ago

I have an issue with Chase Auto Finance too

Fixed

Seen by 7 customers so far

Similar issue to 156 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Name on account

VIN number

Date of birth

Make and model of vehicle

Email address on account

Billing address

Timeline

GetHuman-doylelj started working on this issue

Jul 9th, 2018 4:16am

GetHuman-doylelj used the GetHuman Phone to get a rep from Chase Auto Finance on the line without waiting on hold

Jul 9th, 2018 4:17am

GetHuman-doylelj indicated the issue is not fixed yet.

Jul 10th, 2018 6:21am