My car was repossessed after * years of payment! I missed a total of * payments when th...

GetHuman749489's customer service issue with Chase Auto Finance from June 2018

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The issue in GetHuman749489's own words
My car was repossessed after * years of payment! I missed a total of * payments when they picked it up. I never received a letter nor did I receive a phone call. * years of payment comes out to just about ***** that I have paid to chase. How is it chase gets to recoup their money but I’m screwed as a consumer with no protective service covering my interest. Chase has the choice to take back the asset that I’ve invested a ton of money in! With out atkeast first giving me. Chance to either sell of trade in my car for something else. I work In midland and now my lively hood is at stake. I need genuine help I don’t want anything for free I just need help
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Chase Auto Finance

Customer service issue
Reported by GetHuman749489
Jun 5th, 2018 - a yr ago
I have an issue with Chase Auto Finance too
Fixed
Seen by 3 customers so far
Similar issue to 213 others
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Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address
Timeline
GetHuman749489 started working on this issue
Jun 5th, 2018 1:35am
GetHuman749489 confirmed the issue is fixed. Hooray!
Jun 5th, 2018 1:36am