My land line has not been working since yesterday afternoon. No dial tone. Incoming cal...

GetHuman-oharasks's customer service issue with Charter Communications from September 2021

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Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-oharasks's own words
My land line has not been working since yesterday afternoon. No dial tone. Incoming calls go directly to voice mail. I have done the trouble shooting steps. Internet and cable are working just fine. Phone is connected and the display is on. Have you been hacked? I'm not going to provide my credit card number. I am not paying for this service. $*.** seems a little suspicious to me.

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Charter Communications

Customer service issue
Reported by GetHuman-oharasks
Sep 24th, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 422 others
0 customers following this

Timeline

GetHuman-oharasks started working on this issue
Sep 24th 8:05pm