Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1977735 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman1977735's own words
I'm writing to cancel my service. My bill just keeps going up and I'm not paying ***.** for cable I seldom use. When I first signed up my bill for basic cable was **.** including *HD receivers and with taxes my bill was to be **.** for the first ** months and go up **$ on month **. Bill should have been **.** not ***.**. I have screenshots of mine and your reps conversation. It's sad you don't appreciate your customers and lie about your prices..
GetHuman1977735 did not yet indicate what Charter Communications should do to make this right.
I have an issue with Charter Communications too
How GetHuman1977735 fixed the problem
We are waiting for GetHuman1977735 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.