The service that my organization is receiving is appalling. We have been misled and de...

GetHuman1377682's customer service issue with Charter Communications from October 2018

2 views
 | 
991 similar
 | 
0 following
Help with my Charter Communications issue
First: share to improve GetHuman1377682's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1377682 to get a Charter Communications rep on the line!
Always use the GetHuman Phone tocall Charter Communications. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1377682 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman1377682's own words
The service that my organization is receiving is appalling. We have been misled and deceived by most of the representatives responsible for our account. *i have been trying since Tuesday ***** to resolve issues with our cable and have yet to be assisted. *We spend thousands of dollars each month and have close to *** customers on our bill, yet we are not a priority for help. That is poor business and intolerable customer service.
GetHuman1377682 did not yet indicate what Charter Communications should do to make this right.
I have an issue with Charter Communications too
How GetHuman1377682 fixed the problem
We are waiting for GetHuman1377682 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Charter Communications's attention and get better help faster. Tap below to get started.
Having Charter Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Charter Communications email you?
This email address isn't valid
Follow this issue
See how GetHuman1377682 fixes it.
This email address isn't valid

Charter Communications

Customer service issue
Reported by GetHuman1377682
Oct 19th, 2018 - a mon ago
I have an issue with Charter Communications too
Not resolved
Seen by 2 customers so far
Similar issue to 991 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1377682 started working on this issue
Oct 19th 7:41pm