Before contacting them, items GetHuman-mbagnews may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-mbagnews's own words
My T V, computer and phone are all on Charter and not a day goes by that I don't lose the T V connection. I am so tired of watching a program and then I get a message * Sorry not connection and gives me a code when I call and the code is not always the same. I am not the only one in this area that is having problems and so disgusted with your service. You want your money every month, then I should get service every month.
GetHuman-mbagnews did not yet indicate what Charter Communications should do to make this right.
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