I'm a single parent that has a daughter in college and her tuition is high and it's tak...

GetHuman1338928's customer service issue with Charter Communications from October 2018

Help with my Charter Communications issue
The issue in GetHuman1338928's own words
I'm a single parent that has a daughter in college and her tuition is high and it's taking everything to make sure she stays in school but I keep getting behind in my charter spectrum cable bill due to this...My payments would be better if i could pay in the middle of the month because on the *st all my bills including tuition hits me and that's why i end up making payment arrangements for my cable bill! I help with need a better solution for me so I won't have to keep calling to get arrangements because i know y'all tired of me doing that but i just need some breathing room in between
GetHuman1338928 did not yet indicate what Charter Communications should do to make this right.
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Charter Communications

Customer service issue
Reported by GetHuman1338928
Oct 13th, 2018 - 2 mons ago
I have an issue with Charter Communications too
Fixed
Seen by 4 customers so far
Similar issue to 969 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman1338928 started working on this issue
Oct 13th 4:44pm
GetHuman1338928 indicated the issue is not fixed yet.
Oct 14th 6:25pm
GetHuman1338928 indicated the issue is not fixed yet.
Oct 14th 6:25pm