Before contacting them, items GetHuman-dinerosi may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-dinerosi's own words
I need to speak with a representative about a payment plan for my bill. My bill is past due and currently my services have been suspended and I would like to make a portion of my bill payment then set up a payment plan for the rest.
GetHuman-dinerosi did not yet indicate what Charter Communications should do to make this right.
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How GetHuman-dinerosi fixed the problem
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