I can’t read my favorite news site on the internet because every time I open it I get a...
GetHuman1040119's customer service issue with Charter Communications from August 2018
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The issue in GetHuman1040119's own words
I can’t read my favorite news site on the internet because every time I open it I get a pop-up from Charter Communications thanking me for my loyalty and offering a chance at a gift certificate if I choose the right box. There is no way to get rid of it. If I close the news website and reopen it, the pop-up immediately appears* if I play along and pick a box - and lose, of course - it still comes back immediately. I’m not interested in this promotion and WANT IT GONE!!! IMMEDIATELY!!!!
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