GetHuman-shadeste's customer service issue with Charter Communications from August 2018
Help with my Charter Communications issue
The issue in GetHuman-shadeste's own words
My apartment complex just changed over to Charter. My internet has been down all afternoon and still is. One person told me that it could take a few hours. I waited and then called back after said few hours and then the other guy told me up to ** hours. This wait time is ridiculous. Our old complex provider would help within ** minutes max unless there were weather issues. This is not okay.
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