My name is Sam Hecht and I am trying to cancel my Spectrum internet at **** Vine Street...

GetHuman-shecht's customer service issue with Charter Communications from July 2018

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The issue in GetHuman-shecht's own words
My name is Sam Hecht and I am trying to cancel my Spectrum internet at **** Vine Street Apt **, Los Angeles, CA ***** starting August *nd. I have called multiple times and spoken with many representatives only to have my call dropped just before they are able to confirm my service will be cancelled on August *nd. All I would like is for my service to be cancelled on August *nd, as I am moving to Cambridge, MA, where Spectrum does not have any coverage. Please help me.
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Charter Communications

Customer service issue
Reported by GetHuman-shecht
Jul 31st, 2018 - 9 mons ago
I have an issue with Charter Communications too
Fixed
Seen by 5 customers so far
Similar issue to 611 others
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman-shecht started working on this issue
Jul 31st, 2018 12:52am
GetHuman-shecht indicated the issue is not fixed yet.
Jul 31st, 2018 1:54am