When i first got my service with yawl I was told the first month would be free but was...

GetHuman910375's customer service issue with Charter Communications from July 2018

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The issue in GetHuman910375's own words
When i first got my service with yawl I was told the first month would be free but was lied to I got billed for the first month and when I called about it was told i was lied to yawl dont do free first month then in ** days i was billed again for another months worth I called back and keep getting the run around now my bill due date keeps changing every month and everyone i talk to tells me I wasnt told all this my due date was the ** and then it was the *th and now its the *th and yawl have me billed for * month I want my free first month like I was promised and my due date fixed and everything I was promised at the very beginning.
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Charter Communications

Customer service issue
Reported by GetHuman910375
Jul 23rd, 2018 - 10 mons ago
I have an issue with Charter Communications too
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Seen by 1 customer so far
Similar issue to 584 others
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman910375 started working on this issue
Jul 23rd, 2018 11:49pm