We have * of the piece of junk DVR boxes from Charter. The main one in the living room...

GetHuman888280's customer service issue with Charter Communications from July 2018

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The issue in GetHuman888280's own words
We have * of the piece of junk DVR boxes from Charter. The main one in the living room is the only one that we can record on. We recorded * shows tonight and not a darn one can we watch!!!!!!! They all say sorry this show is currently unavailable. We have had this happen about * times this month!!!! We pay big money for this crappy service! We need a refund or credit this month. I'm sure if we told you sorry our funds weren't available at this time, our service would be cut off. We are very discouraged, well just angry over this reoccurring issue!
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Charter Communications

Customer service issue
Reported by GetHuman888280
Jul 17th, 2018 - a yr ago
I have an issue with Charter Communications too
Not resolved
Seen by 5 customers so far
Similar issue to 546 others
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Timeline
GetHuman888280 started working on this issue
Jul 17th, 2018 4:16am