my box quit working and its very hot what should i do

GetHuman816436's customer service issue with Charter Communications from June 2018

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The issue in GetHuman816436's own words
The problem: my box quit working and its very hot what should i do
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Charter Communications

Customer service issue
Reported by GetHuman816436
Jun 24th, 2018 - 4 mons ago
I have an issue with Charter Communications too
Not resolved
Seen by 4 customers so far
Similar issue to 406 others
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Timeline
GetHuman816436 started working on this issue
Jun 24th 9:17pm