Please help with my email storage issue. I have *** MB and my email shows *** kilobytes...

GetHuman-bschambl's customer service issue with Charter Communications from June 2018

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Help with my Charter Communications issue
Before contacting them, items GetHuman-bschambl may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
GetHuman-bschambl's next move: have a Charter Communications rep call.
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The issue and preferred resolution, in GetHuman-bschambl's own words:
Please help with my email storage issue. I have *** MB and my email shows *** kilobytes. I should have much more space remaining than it shows. Thank you.
I trust that Charter Communications will make this right and come up with a resolution that is fair.
Help with my Charter Communications issue
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Charter Communications

Customer service issue
Reported by GetHuman-bschambl
Jun 24th, 2018 - 2 mons ago
I have an issue with Charter Communications too
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Timeline
GetHuman-bschambl started working on this issue
Jun 24th 3:52pm